# Not able to pull docker image of Hivemq-edge in Ubuntu 24.04

**URL:** <https://community.hivemq.com/t/not-able-to-pull-docker-image-of-hivemq-edge-in-ubuntu-24-04/3605>\
**Category:** Uncategorized\
**Created:** [February 19, 2025, 6:11am UTC](https://community.hivemq.com/t/not-able-to-pull-docker-image-of-hivemq-edge-in-ubuntu-24-04/3605 "2025-02-19T06:11:53Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Payal](https://avatars.discourse-cdn.com/v4/letter/p/9de053/32.png) [@Payal](https://community.hivemq.com/u/Payal)\
**Post date:** [February 19, 2025, 6:11am UTC](https://community.hivemq.com/t/not-able-to-pull-docker-image-of-hivemq-edge-in-ubuntu-24-04/3605/1 "2025-02-19T06:11:53Z")

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Hi,  
I am trying to run hivemq-edge in docker container using documentation - [Hivemq-edge-docker](https://github.com/hivemq/hivemq-edge)

I am getting following error

 ![image](https://canada1.discourse-cdn.com/flex035/uploads/hivemq1/original/2X/c/c7c2b556d04265e38a63a7e35f45ee40c0ee25e4.png)

could you please give me more information about this? does hivemq repo on dockerhub has any different CA certificate which I need to download and install in ubuntu?

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**Author:** ![Daria\_H](https://avatars.discourse-cdn.com/v4/letter/d/dfb087/32.png) [@Daria\_H](https://community.hivemq.com/u/Daria_H)\
**Post date:** [February 19, 2025, 10:07am UTC](https://community.hivemq.com/t/not-able-to-pull-docker-image-of-hivemq-edge-in-ubuntu-24-04/3605/2 "2025-02-19T10:07:01Z")

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Hi @Payal

It looks like you’re encountering a TLS certificate verification issue when trying to pull the HiveMQ Edge Docker image. This error occurs when Docker can’t verify the authenticity of the certificate from the Docker registry.

The error message:

```auto
error pulling image configuration: download failed after attempts=6: tls: failed to verify certificate: x509: certificate signed by unknown authority

```

This typically happens when:

1. Your system doesn’t trust the Certificate Authority (CA) that signed the certificate
2. You’re behind a corporate proxy that performs TLS inspection
3. There might be network issues or misconfiguration

Troubleshooting:

First, **check if you can access other Docker images** : Try pulling a common image like `ubuntu:latest` to see if it’s a general Docker issue or specific to HiveMQ.

```auto
sudo docker pull ubuntu:latest

```

If this succeeds, we can focus our troubleshooting specifically on HiveMQ Edge image access. If it fails similarly, we’d need to address your Docker environment’s certificate configuration.

Please let me know the results of this test, and we’ll work together to get your HiveMQ Edge container up and running properly.

Best regards,  
Dasha from The HiveMQ Team

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<div class="post-metadata">

**Author:** ![Payal](https://avatars.discourse-cdn.com/v4/letter/p/9de053/32.png) [@Payal](https://community.hivemq.com/u/Payal)\
**Post date:** [February 19, 2025, 10:47am UTC](https://community.hivemq.com/t/not-able-to-pull-docker-image-of-hivemq-edge-in-ubuntu-24-04/3605/3 "2025-02-19T10:47:05Z")

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Hi, thank you for the reply,  
I had a connect with client, turns out we cannot pull docker images directly from the web, need to put then into container registry first and then do docker pull.