# Client sessions not getting displayed on HiveMQ Dashboard

**URL:** <https://community.hivemq.com/t/client-sessions-not-getting-displayed-on-hivemq-dashboard/1604>\
**Category:** HiveMQ Cloud\
**Created:** [November 16, 2022, 8:35pm UTC](https://community.hivemq.com/t/client-sessions-not-getting-displayed-on-hivemq-dashboard/1604 "2022-11-16T20:35:53Z")\
**Posts on this page:** 11\
**Page:** 1

<div class="post-metadata">

**Author:** ![Shruti](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@Shruti](https://community.hivemq.com/u/Shruti)\
**Post date:** [November 16, 2022, 8:35pm UTC](https://community.hivemq.com/t/client-sessions-not-getting-displayed-on-hivemq-dashboard/1604/1 "2022-11-16T20:35:53Z")

</div>

I have created mqtt client sessions on cloud but it is not displayed on hivemq dashboard. What can I do for this?

Kindly help me out.

---

<div class="post-metadata">

**Author:** ![Daria\_H](https://avatars.discourse-cdn.com/v4/letter/d/dfb087/32.png) [@Daria\_H](https://community.hivemq.com/u/Daria_H)\
**Post date:** [November 17, 2022, 10:03am UTC](https://community.hivemq.com/t/client-sessions-not-getting-displayed-on-hivemq-dashboard/1604/2 "2022-11-17T10:03:41Z")

</div>

Hi @Shruti

Could you please add the screenshot from the dashboard here and copy and paste your cluster URL? Then we will be able to check on this issue further. (If you rather not share your cluster URL here, please contact [cloud@hivemq.com](mailto:cloud@hivemq.com) using the same email address that was registered with your HiveMQ Cloud account.)

Thanks,  
Dasha from HiveMQ team

---

<div class="post-metadata">

**Author:** ![Shruti](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@Shruti](https://community.hivemq.com/u/Shruti)\
**Post date:** [November 17, 2022, 3:51pm UTC](https://community.hivemq.com/t/client-sessions-not-getting-displayed-on-hivemq-dashboard/1604/3 "2022-11-17T15:51:19Z")

</div>

![Screenshot (220)](https://canada1.discourse-cdn.com/flex035/uploads/hivemq1/original/1X/bd68742e6b9c589165bd59f2dbd8d0b7a56f278a.png)

---

<div class="post-metadata">

**Author:** ![Shruti](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@Shruti](https://community.hivemq.com/u/Shruti)\
**Post date:** [November 17, 2022, 3:52pm UTC](https://community.hivemq.com/t/client-sessions-not-getting-displayed-on-hivemq-dashboard/1604/4 "2022-11-17T15:52:10Z")

</div>

![Screenshot (221)](https://canada1.discourse-cdn.com/flex035/uploads/hivemq1/original/1X/74c83e6715c04c549b4e48c3b3f5f42b1b8d6bab.png)

---

<div class="post-metadata">

**Author:** ![Shruti](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@Shruti](https://community.hivemq.com/u/Shruti)\
**Post date:** [November 17, 2022, 3:53pm UTC](https://community.hivemq.com/t/client-sessions-not-getting-displayed-on-hivemq-dashboard/1604/5 "2022-11-17T15:53:18Z")

</div>

![Screenshot (223)](https://canada1.discourse-cdn.com/flex035/uploads/hivemq1/original/1X/ca289605d67a6410954328a676d86873f147c4ac.png)

---

<div class="post-metadata">

**Author:** ![Shruti](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@Shruti](https://community.hivemq.com/u/Shruti)\
**Post date:** [November 17, 2022, 3:55pm UTC](https://community.hivemq.com/t/client-sessions-not-getting-displayed-on-hivemq-dashboard/1604/6 "2022-11-17T15:55:52Z")

</div>

I have uploaded the required screenshots.

Kindly have a look and help me in resolving this issue

---

<div class="post-metadata">

**Author:** ![Daria\_H](https://avatars.discourse-cdn.com/v4/letter/d/dfb087/32.png) [@Daria\_H](https://community.hivemq.com/u/Daria_H)\
**Post date:** [November 17, 2022, 4:51pm UTC](https://community.hivemq.com/t/client-sessions-not-getting-displayed-on-hivemq-dashboard/1604/7 "2022-11-17T16:51:59Z")

</div>

Hi @Shruti ,

It seems you are mixing up your locally running HiveMQ broker and your HiveMQ Cloud broker:

This page address is localhost:8080 so it is from the broker that is running on your local machine, not in the HiveMQ Cloud.

 ![image](https://canada1.discourse-cdn.com/flex035/uploads/hivemq1/original/1X/d3c75099f0d57cf7ffc0eb625376f43b490f95c8.jpeg)

The number of connections to your HiveMQ Cloud cluster is displayed in the Cluster Details view:

 ![image](https://canada1.discourse-cdn.com/flex035/uploads/hivemq1/original/1X/aa39b179cdc46234ebcc5b6447067d5ea65fbeb9.png)

To be sure, please to which broker your clients are connecting: using the cluster hostname and port 8883 or the `localhost` and port 1883.

Regards,  
Dasha from HiveMQ team

---

<div class="post-metadata">

**Author:** ![Shruti](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@Shruti](https://community.hivemq.com/u/Shruti)\
**Post date:** [November 17, 2022, 6:27pm UTC](https://community.hivemq.com/t/client-sessions-not-getting-displayed-on-hivemq-dashboard/1604/8 "2022-11-17T18:27:17Z")

</div>

So, could you please tell me to which should i connect to get my MQTT Client sessions displayed on HiveMQ dashboard. I am so unclear about this. I want these 4 Client sessions to be displayed on dashboard.

---

<div class="post-metadata">

**Author:** ![Daria\_H](https://avatars.discourse-cdn.com/v4/letter/d/dfb087/32.png) [@Daria\_H](https://community.hivemq.com/u/Daria_H)\
**Post date:** [November 18, 2022, 8:38am UTC](https://community.hivemq.com/t/client-sessions-not-getting-displayed-on-hivemq-dashboard/1604/9 "2022-11-18T08:38:56Z")

</div>

Hi @Shruti ,

You will not see the 4 clients that are connected to the HiveMQ Cloud broker in the Dashboard of your local broker.

This says “localhost:8080”:

 ![Screenshot (221)](https://canada1.discourse-cdn.com/flex035/uploads/hivemq1/original/1X/74c83e6715c04c549b4e48c3b3f5f42b1b8d6bab.png)

This indicates that your HiveMQ broker is installed on your local computer. So, to see clients connected to this broker’s dashboard, you should connect them to this broker and not to another broker.

I suggest you use this client: [Home - MQTT CLI](https://hivemq.github.io/mqtt-cli/) . The command to connect this client to the broker:

```auto
mqtt subscribe -h localhost -p 1883 -t # --debug

```

If the command is correct, go to your “Dashboard” and click “Refresh Snapshot”, then see your client connected.

I hope this helps. If you need further help please do not hesitate to ask.

Kind regards  
Dasha from HiveMQ team

---

<div class="post-metadata">

**Author:** ![Shruti](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@Shruti](https://community.hivemq.com/u/Shruti)\
**Post date:** [November 19, 2022, 11:08am UTC](https://community.hivemq.com/t/client-sessions-not-getting-displayed-on-hivemq-dashboard/1604/10 "2022-11-19T11:08:37Z")

</div>

Thanks a lot for being so supportive and your quick response.

---

<div class="post-metadata">

**Author:** ![Shruti](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@Shruti](https://community.hivemq.com/u/Shruti)\
**Post date:** [November 26, 2022, 12:58pm UTC](https://community.hivemq.com/t/client-sessions-not-getting-displayed-on-hivemq-dashboard/1604/11 "2022-11-26T12:58:50Z")

</div>

Hello,

I want to monitor and measure metrics of HiveMQ dashboard . I am using MQTT Broker and MQTT CLI. As I want to compare the performance of HiveMQ MQTT and HTTP . I want to see the performance implementation which is mentioned on your blog “Performance of MQTT vs HTTP”. How can I do that? I am attaching the screenshot of which

 ![Screenshot (241)](https://canada1.discourse-cdn.com/flex035/uploads/hivemq1/original/1X/5d5c70b7127dee0252fb947c3993280ec3c51507.png)  
I want to implement.

Kindly help me in this.

 ![Screenshot (242)](https://canada1.discourse-cdn.com/flex035/uploads/hivemq1/original/1X/4100181dffa77b398cfe1f65d6d40c18e364146d.png)  
 ![Screenshot (243)](https://canada1.discourse-cdn.com/flex035/uploads/hivemq1/original/1X/40bd6b66adbba6f8c66ee4e63051057aa8f2d2e7.png)
